PRIVACY POLICY

At House of Hope and Recovery, we are committed to protecting your privacy and ensuring the security of your personal information. This privacy policy outlines how we collect, use, disclose, and protect the information you provide when visiting our website or using our services.

Information Collection

We may collect personal information from you when you visit our website, interact with our online forms, or contact us through email or other means. The types of personal information we may collect include:

    • Name
    • Contact information (email address, phone number)
    • Demographic information
    • Information related to your situation or inquiries

Use of Information

We use the information we collect for the following purposes:

    • To provide you with the services and information you request
    • To communicate with you and respond to your inquiries
    • To improve our website and services
    • To comply with legal obligations

Disclosure of Information

We do not disclose your personal information to third parties except as necessary to provide our services or as required by law. We may share your information with:

    • Trusted service providers who assist us in operating our website or delivering our services
    • Law enforcement or regulatory authorities if required by law

Data Security

We take appropriate measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, access controls, and regular security assessments.

Your Choices

You have the right to access, correct, or delete your personal information. You may also opt-out of receiving communications from us at any time by contacting us using the information provided below.

Children’s Privacy

Our services are not directed at children under the age of 18. We do not knowingly collect personal information from individuals under 18 years of age without parental consent.

Changes to this Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website.

Contact Us

If you have any questions about this privacy policy or our data practices, please contact us at:

Info@hopeandrecovery.org.za